
Once the message from the system displays, the security and privacy screen will be displayed. If your computer is running on another OS, follow the procedure below. Go to the download page below, follow the instructions, and download the Driver Loader to start the updater. If your computer is running on macOS 10.15, you also need to download the Driver Loader.

Go to the download page below, follow the instructions, and download the System Software Update Helper to start the updater. If your computer is running on macOS 11, you also need to download the System Software Update Helper. Type the password for the administrative account.


Do not connect the camera to other any other devices except your computer.Do not open "About This System Software Updater" in the System Software Updater menu as this may cause the Updater software to crash.If the computer does go into Sleep mode and the update is interrupted, the entire update process will need to be restarted. Please do not allow your computer to go into Sleep mode during this time.

